Privacy Policy

Effective October 18, 2026 · Last updated October 18, 2026

This website, North Carolina’s Best Roof (northcarolinasbestroof.com), is operated by Everlast Improvements LLC, doing business as Metal Roof NC (“Metal Roof NC,” “we,” “our,” or “us”), an authorized Interlock aluminum roofing dealer based in Raleigh, North Carolina. Everlast Improvements LLC is responsible for this website and for the personal information collected through it, and is the only company you deal with when you request an estimate or hire us. Metal Roof NC is an independent business. Interlock Roofing manufactures the Interlock® roofing system we sell and install; it does not operate this website.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit this website, request an estimate, or otherwise contact us.

1. Information We Collect

Information you give us

Name, email address and phone number
Mailing or property address
Project details and any other information you put in a form or message

Communications

Phone calls, which may be recorded (see Section 4)- Text messages and emails you exchange with us

Information collected automatically

IP address, device and browser type
Pages visited and time on site
How you reached the site, such as the referring website, search engine or ad campaign, including campaign tags and ad click identifiers in the page address (see Section 5)

Information we do not collect

We do not ask for Social Security numbers, and this website does not collect them. Please do not send a Social Security number through the website, by text or by email.

2. How We Use Your Information

We use personal information to respond to your request; prepare estimates; schedule site visits and installations; perform and support work under a contract with you; communicate with you by phone, text and email; order products and register product warranties; help start a financing application if you ask us to; operate, secure and improve the website; understand which of our advertising produces estimate requests; and comply with the law. We limit what we collect and use to what is reasonably necessary for these purposes.

3. Our Service Providers

We use service providers that process personal information for us, on our behalf and under our instructions. They include:

a third-party form provider, Zoho Forms, which hosts our estimate request form; form submissions are delivered to the customer relationship management (CRM) software we use to manage requests
Cloudflare, which hosts this website, provides security services, and provides the website’s cookie consent tool (Cloudflare Zaraz)
providers of phone, text-messaging and email services
Interlock Roofing, the manufacturer of the products we sell, which operates for us the website visit log, the lead-source records attached to estimate requests, and the CRM software in which those requests are kept. The visit log records the pages viewed; how you arrived, such as the referring website, search engine or ad campaign; the date and time; device and browser type; approximate location (region and city) derived from your IP address; a randomly generated visitor ID; and a shortened and a one-way scrambled (hashed) form of your IP address instead of the full address. Interlock Roofing processes this information only to provide these services to us. Visit records that never become part of an estimate request are deleted after about 13 months.

Everlast’s service providers may include companies affiliated with the manufacturer of the products it sells, which process personal information only on Everlast’s instructions.

4. Calls, Text Messages and Email

Calls to or from us may be recorded or monitored for quality, training and record-keeping.- We send marketing calls or texts that use an autodialer, or an artificial or prerecorded voice, only with your prior express written consent. That consent is not a condition of buying anything from us.- You can stop text messages at any time by replying STOP (or a similar word such as QUIT, END, CANCEL or UNSUBSCRIBE), and you can ask us to stop calling or texting you by any reasonable means, such as telling us on a call or emailing us. We honor these requests promptly and within the time the law requires.- We keep an internal do-not-call list and follow the national and North Carolina Do Not Call rules, including North Carolina’s calling-hours limit of 8:00 a.m. to 9:00 p.m.- We do not sell, rent or share mobile phone numbers, text-messaging opt-in data or consent with third parties or affiliates for their own marketing. Service providers that deliver our messages receive this information only to provide that service.- Marketing emails from us identify Metal Roof NC, include our postal address and include an unsubscribe link. We honor unsubscribe requests within 10 business days. See our SMS / Communications Policy for details.

5. Cookies and Similar Technologies

The website uses essential cookies that it needs to work and, only if you allow them, optional cookies. You make and change your choices in the cookie consent tool (Cloudflare Zaraz) or through “Cookie Preferences” in the website footer. With your permission for functional cookies, the website keeps first-party information about how you arrived (for example, the referring site or ad campaign) and adds it to your estimate request so we can tell which advertising works. If you follow a link from this website to the manufacturer’s websites, a referral identifier may be added to that link so the visit can be connected to the same source. We keep a record of the cookie choices you make (your choices, the date and time, the policy version, your browser type, and a shortened or one-way-hashed form of your IP address) so we can show what you chose. If your browser sends a Global Privacy Control signal, the website is set up to treat it as a choice to turn off optional advertising cookies. This website does not respond to “Do Not Track” signals. See our Cookie Policy and Consent Tool.

We share personal information only:

with our service providers described in Section 3;
with Interlock Roofing, the manufacturer, to order products for your project and to register your Guardian Lifetime Limited Material Warranty, which Interlock Roofing issues as warrantor;
with Service Finance Company, LLC, a financing provider, if you ask us to help start a financing application (the lender decides applications and its own privacy notice governs the information you give it)- when required by law, to protect rights and safety, or as part of a sale or reorganization of our business.

We do not sell personal information, and we do not share it for cross-context behavioral advertising.

7. Where Information Is Processed

We are based in the United States. Our service providers may process information in the United States and in other countries where they operate.

8. Data Retention

We keep personal information only as long as reasonably necessary for the purposes in this policy, including our legal, tax, contract, warranty and record-keeping obligations, and then delete or de-identify it.

9. Your Choices and Requests

You may ask us for a copy of the personal information we hold about you, or ask us to correct or delete it, and you may withdraw consent you have given us. Use our Data Subject Access Request page or the contact details below. North Carolina does not currently have a comprehensive consumer privacy law; we accept these requests from any customer. If another state’s privacy law applies to us and to you, we will honor the rights it gives you.

10. Data Security

We use reasonable administrative, technical and physical safeguards, including access controls and encrypted connections, to protect personal information. No method of transmission over the internet or of electronic storage is completely secure. If a security breach involves your personal information, we will notify you without unreasonable delay, and will notify the Consumer Protection Division of the North Carolina Attorney General’s Office, as required by the North Carolina Identity Theft Protection Act (N.C. Gen. Stat. § 75-65) and other applicable law.

11. Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with a new effective date.

13. Contact Information

Everlast Improvements LLC dba Metal Roof NC 5301 Hillsborough St, Raleigh, NC 27606 Phone: (984) 289-2585 Email: info@metalroofnc.com